Design Policy

Unless specifically stated on the product page, we do not impose a character limit on any personalisation, therefore longer text may be slightly smaller sized than the examples shown in the listing, but we will always aim to make the text size as large as possible.

Due to the differences in font sizes, it may be necessary to alter the main image placement slightly in order to maximise the print area available for text – by proceeding with the order, you are agreeing to this alteration should it be required.

All or items are made to the requirements specified at checkout, therefore we are unable to refund or replace your order if the text has been entered incorrectly at checkout.  We do allow a 3 hour cancellation/amendment window after you have placed your order so please check you order confirmation carefully.